Terms & Conditions

Welcome to Brylach Steading. By making a booking or using our website (www.brylachsteading.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

Brylach Steading is located within a 19th century courtyard , offering self-catering accommodation and event spaces. These Terms & Conditions apply to all bookings made with Brylach Steading.

2. Booking Terms

Children

All ages are welcome.

Children must be under adult supervision at all times due to the presence of streams.

Pets

Dogs are welcome, must be approved before booking and an additional cleaning fee is added

Dogs must be kept on a lead around other animals.

Accepted Payment Methods

Visa

Mastercard

Check-In & Check-Out Times

Check-in: 3:00 PM

Check-out: 11:00 AM

Cancellation Policy

A full refund is applicable if cancelled 14 days before arrival.

3. Booking and Payment

A booking is only confirmed upon receipt of a booking confirmation email from Brylach Steading.

Payments must be made using the accepted payment methods listed above.

Full payment is required at the time of booking.

4. Changes and Cancellations

Any changes to the booking must be communicated to us as soon as possible.

Cancellations made less than 14 days before arrival will not be eligible for a refund.

In the event of a no-show, no refund will be issued.

5. Use of the Property

Guests must respect the property and its surroundings.

Any damage to the property must be reported immediately. Guests may be liable for repair or replacement costs.

Noise levels should be kept to a minimum, particularly between 10:00 PM and 8:00 AM.

6. Liability

Brylach Steading is not liable for any loss, damage, or injury suffered by guests or their property during their stay.

Guests are advised to have appropriate travel insurance to cover any such incidents.

7. Data Protection

Brylach Steading complies with the UK General Data Protection Regulation (GDPR). For more information, please see our Privacy Policy.

8. Complaints

Any complaints regarding the accommodation or services should be made immediately to Brylach Steading to allow us the opportunity to resolve the issue during your stay.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

10. Amendments to Terms & Conditions

Brylach Steading reserves the right to amend these Terms & Conditions at any time. Any changes will be posted on our website and will be effective immediately.

11. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Brylach Steading

Email: stay@brylach.com

Address: Brylach Steading, Rothes, Aberlour, Banffshire, AB38 7AQ